Reviews of Philpost - Pasay Central Post Office - Pasay City, Philippines

Phlpost are low life scammers they try their best to delay you to ever get your package so that they can keep it themselves they want you to go to pasay and get it yourself and to top it all off they charge you taxes ✌️ That is worth more than what’s in the package I live in the USA and I’ve never been taxed more than what I’ve paid for corrupted and the employees can’t even answer simple questions everyone who works here is pathetic

ANO NA? LAST YEAR PA YAN PINADALA. NAGBAYAD PA MOTHER KO NG ALMOST 5000 PESOS PARA MA PRIORITIZE ANG DELIVER NA DAPAT AABUTIN LNG NG 2WEEKS. 1MONTH AND 4DAYS NG LATE! ANO NA?? IDEDELIVER NLNG OH. HALOS MAMUTI NA BUHOK KO KAKAHINTAY.

I am having a very bad experience with Philpost door to door service. The delivery people have reported a failed delivery last week and now have texted that they tried to deliver but there wasn't anyone to recieve the package. We have been at home since last week and I also spoke to the village guards including the ones at the gate. No one from Philpost has asked for us. We recieve all deliveries from Shopee and Lazada plus a balikbayan box last week. They are the only one that could not complete delivery. Guy who texted would not even answer my call.

Poor management! Napakabagal ng sistema, ilang beses ka mang magfollow up useless no immediate actions at all????
Nagpa-transmit ako ng Oct 6,2020 up until today Nov 5, 2020 wala pa akong return card na narreceive. Unbelievable!!

LANDLINES CANNOT BE REACHED, PARCEL NOT BEING SENT FOR A MONTH NOW. NO UPDATE. NOTHING!!!

THE EMAIL ADDRESS ON THE PHLPOST SITE DOESN'T REPLY EITHER.

IF ONLY I COULD GIVE ZERO RATINGS I WILL.

I was not home the day they delivered my sss cheque and provided me a registry notice to claim it at the post office which didn't have an address or phone number to call and the delivery office noted it was not even clear (had to guess what CPO meant). I went there and the clerk told me the cheque was not with them but with the delivery man. She gave me his contact number but when I called, it said out of coverage area or unattended. I never was able to get thru the deliveryman even, days after. Now, I have to make another trip to the post office to check if it is now available to claim since their phones aren't even working.

I would like to commend two of your staff ( mam Vangie and sir Mark). They assisted me promptly when i made a call asking them why was it in the tracking system it said “FAILED DELIVERY”!!! When in fact nobody came to our house.
This happened on 2 occasions and talked to these people.... They were so kind and got the tracking number.... True enough the next day, I received the parcel.... (those were my PPEs which i need badly)
God bless... and keep safe...

Dear Philpost,

How can people reach you? does these postage institutions has still the credibility to deliver packages and important docs when their telephone number provided in this site cannot be reached!

ANO NA POST OFFICE!! ANG TATAMAD NG CARTERO NYO.. KUNG PWEDE LANG NEGATIVE ZERO IRATE KO EH.. mga cheke ng sss pati notice galing ng company di nyo pinapadala.. ang bagaaaaal! mg 1 month na wala pa din?????

Emailed the PHLPost asking where tf my order is because the tracking number said that my order arrived Jan 28. Reply I got was “ subject item was dispatched to PASAY Central Post
Office on JAN. 28, 2020, and the recipient can directly inquire/claim said mail in that office citing the tracking number.”

Tried contacting the Pasay office but the landline won’t come through.
Now what? I have to go there myself?
My address is literally in Pasay City too? Hindi din magawa???