RUFINA PATIS FACTORY - Malabon, Philippines

One time I had a bottle of your patis and found that it tasted like plain salted water. But, I still bought another one thinking that it's just that one bottle. But, still the same - salted colored water. Rufina patis needs to improve its quality as there are a lot, nowadays, of fish sauce from other Asian countries. I like to patronize our own; our Filipino product, but if I'm wasting money on something that's not useful, I'd have to look around for a much much better product.

Bought a rufina patis here in Asian store (USA). It tasted like chemicals; the tastes that I'm used to when I was in the PHilippines, when I was a kid, was not even near to it. Decided to throw it away than to be poisoned. Im using a different fish sauce now from other Asian country-so far, the best one. Maybe, the CEO needs to come down from his office tastes the RP himself & decide if he will use it in his food.

What are the Total Quality Management approaches that you are using on your production of patis?