Telerain - Quezon City, Philippines
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Listing - +8Years
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Company name
Telerain
Location
14th Floor, IBM Plaza,Eastwood City, Libis,Quezon City Philippines 1110
Contact number
Mobile phone
Website address
Working hours
- Monday: 10:00 am - 7:00 pm
- Tuesday: 10:00 am - 7:00 pm
- Wednesday: 10:00 am - 7:00 pm
- Thursday: 10:00 am - 7:00 pm
- Friday: 10:00 am - 7:00 pm
- Saturday: Closed
- Sunday: Closed
Contact Person Nancy Wilson
Company manager Nancy Wilson
Establishment year 2012
Employees 51-100
E-mail address
Company description
Telerain Cloud Managed Inbound Contact Center includes all of the ACD and IVR features you need to run your contact center operations effectively,including all the advanced capabilities you expect from
traditional premise-based infrastructure:skills-based call routing, IVR with Intelligent routing, Voice Mail, Voice Logging,GUI-based pop-up Interface,CTI with Knowledge-base URL, CRM integration’s, and more.
With Telerain Cloud Managed Inbound Contact Center, calls are routed and processed more rapidly, which means your customers experience reduced waiting times; they can contact you wherever they are and on the technology of their choice and are then directed more easily to the right agent, no matter where he or she is physically located. This solution enables successful off-shore
traditional premise-based infrastructure:skills-based call routing, IVR with Intelligent routing, Voice Mail, Voice Logging,GUI-based pop-up Interface,CTI with Knowledge-base URL, CRM integration’s, and more.
With Telerain Cloud Managed Inbound Contact Center, calls are routed and processed more rapidly, which means your customers experience reduced waiting times; they can contact you wherever they are and on the technology of their choice and are then directed more easily to the right agent, no matter where he or she is physically located. This solution enables successful off-shore
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contact centers, follow-the-sun strategies and site consolidation to support callers in all markets worldwide.Listed in categories
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