Toyota - Caloocan - Quezon City, Philippines

The first come off the line of Toyota Motor Philippines’ dealers. Ranked 101st corporation in the Philippines with a total vehicles sold of 3,168 units (TMP’s highest in 1989). In recognition of its achievements, TQA received the coveted “Dealer of the Year” award, an honor being bestowed by TMP on Toyota Dealer that showed the most impressive performance for the year in terms of vehicles sales, parts sales, service, finance administration. 1990 The company acquired a reputation for professional excellence, technical expertise and quality service. TQA sold the single largest monthly sales volume of 450 units in June 1990. Still unprecedented in the annals of automotive retailing in the country. It was also during this year, when TQA won the first Toyota Service Skill Olympic.  

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Generated 43% of total genuine part sold nationwide by all Toyota dealers in the Philippines and adjudged to the second time as “Dealer of the Year”. 1991 TQA won two (2) consecutive back to back Corolla sales promo contest and bagged the first runner up both in the second Toyota Service Skill Olympic and Dealer of the Year. 1992 Achieved highest sales on genuine parts with the network of Toyota dealers in the country. To edify more personnel efficiency and superb service that the company has been known for, training section was organized to continuously train and hone technician and other personnel. 1993 Deemed second runner up in the Dealer of the Year competition and ranked likewise in the Service Skill Olympic. 1994 The praxis of standard-setting performance led to achieving the first place in selling individual dealer quota achievement award. Ranked second runner up in the 1994 dealer of the year competition. In the light of wondrous feat, an expansion was realized. A five storey stockyard was constructed. The service area was likewise expanded. These were necessitated by the ever-increasing volume of customers. 1995 Parts Department received Departmental award. With customers in mind, two major customer service innovations were introduced: the Customer Handling Training Program which focused not only on how to handle customer concern but also how to deliver quality service that provides customer no reason to complain; supported by the improved showroom, customer’s lounge, coffee shop and billing area.