IBM Daksh - Edsa Central Pavilion Center - Mandaluyong City, Philippines

A report published by the Yankee group stated that in the US, '67% of online transactions were being abandoned due to inadequate customer support'. And with this, an idea was born. The year - July 1999. In no time, the entrepreneurial drive and the realization of opportunity within India became the two most important factors towards the inception of what would be the largest BPO service provider in India - Daksh. A core team of 4 members sprung into immediate action to put together a sturdy business plan which got them their first client and the first round of funding.