Job offer: Digital Commerce Warehouse Team Lead

Executive search firm Monroe Consulting Group is recruiting on behalf of a leading fashion distribution and retail company. Our client is looking for a Digital Commerce Warehouse Team Lead will be responsible for overseeing and performing an array of functions daily that may include picking and checking the quality of items, and updating of all reports to ensure timely fulfillment of all online orders and replenishments. The work setup is hybrid work set-up and their office is based in Makati, Metro Manila.

Key job responsibilities include:

• Lead the Outbound team effectively to achieve daily output requirements
• Ensure the timeliness, quality and accuracy of online order fulfillment.
• Handles the process of picking, QC, labeling and checking of stock replenishment to marketplaces and third-party Warehouse.
• Consolidate defective stocks and process stock transfer in SAP
• Coordinate with Fulfillment Associate, dispatch and inbound team on actions to be taken for outbound related concerns to ensure timely resolution of the queries.
• Prepare and update Warehouse Outbound KPI and reports
• Ensure that all transactions related to outbound are documented and processed in the system
• Ensure completeness of Material Management closing requirements
• Other ad hoc requirements related to order fulfillment
• Manage and monitor the performance of the outbound team.
• Continuously document and improve existing order fulfillment processes
• Actively promote work safety and health protocols and contribute to a safe work environment.

Key job qualifications include:

• College graduate of any course and/or with warehouse experience preferably online and retail.
• 3-5 yrs previous warehouse experience preferred.
• Good communication, organizational, time management and mathematical skills.
• Dependable and reliable.
• Ability to handle multiple tasks simultaneously and to work independently and efficiently in a fast-paced environment.
• Displays accuracy and efficiency in all aspects of the role, due to the ability to pay attention to details.
• Able to work under own initiative as well as part of a team.
• Must be committed, enthusiastic, reliable, dependable and flexible.
• Happy, extroverted personality who can be assertive when necessary.