Review of PinasGift.com

I will never order form this company again!!! This isn't the first time i have sent packages back home such as what this company offers. Unfortunately this company just have no idea of what customer service is. 1) When they processed my order and you specify in there what delivery date you want it to be it doesn't give you anything that the delivery you have chosen isn't possible. 2) They send you an email with a delivery date but 2 days later your package still hasn't arrived. 3) They have 4 listed so-called CUSTOMER SERVICE nos but none of them are being answered. May i put it as well that even my recipient back home even called all of those nos up and also got nothing. Oh add to it that the Yahoo Messenger ID that they have posted on their website also don't give you any answer. How in the world can you call this customer service hotlines when you can't get anything????? 4) If you plan to surprise your love ones with a gift or a package PLEASEEEEEEEEEEEE DONT EVER THINK OF USING THIS COMPANY!!!!! The just have a way of blowing the element of surprise. Here's the kicker, here I am the Customer asking for an update with regards to my order for how many days now and what do they do? They call my recipient and ask if they have gotten anything already. WTH???? So here's my recipient asking me if i ave sent them anything. DUH!!! Why call the recipient instead of the Sender who's been trying to get an update?
Oh and to top it all off as of today May 16, 2012 - the order which I have placed almost 5 days ago is still not delivered.