Review of KIM-GOLD LOGISTICS CORP

VERY BAD SERVICE ESPECIALLY THE EMPLOYEE NAME "PON-PON" WHO BADLY NEEDS A SEMINAR ON CUSTOMER SERVICE.
IF YOU CAN'T PICK-UP THE PACKAGES THEN DON'T OFFER PICK-UP SERVICES! TELL IT TO THE CUSTOMERS STRAIGHT THAT YOU CAN'T PICK IT UP AND DON'T LET CUSTOMERS WAIT FOR 3 HOURS FOR NOTHING!!!
IS THERE A STAR FOR "SUPER TERRIBLE" CATEGORY?!