Review of PIZZA HUT - HEAD OFFICE

I ordered a box (JUST A BOX) of pizza by 7pm, you said it has no guarantee due to large amount of orders tonight. You said you'll deliver it for an hour, I said it is okay but just don't make it 2 hours since buendia branch is near from our house. It has been 3 hours already but we still haven't got the pizza. And no one has the decency to offer a compensation or to offer it free already! I believe as someone who have worked in the food service industry, you should take care of your customers. I am very disappointed because this is the 2nd time already that your delivery isn't good. I hope that your management do something about this. Thank you.