Review of PIZZA HUT - HEAD OFFICE

This happens in Pizza hut branch near Pasig Church beside Chowking. Last Sunday, we had a Father's Day dinner with that branch. There are many people around because of the occasion at the same time it's Sunday Church day. There are many people outside the branch because of their promo. We went inside to dine in. I noticed that they are already panicking because of the many customers. It's chaotic inside! We had a hard time ordering also for the other customers. There is few staff; some of them ignore the call of the customer. We had our orders but I think the quality of the foods become low. If I didn't asked for our drinks, they will not serve it ASAP. The soup serves at the last part which should serve first and hot. There are foods in the menu that already not available but the crew didn't know. I believe that if you have good and well trained Managers, these things should not be happening or avoided. These occasions happened every year! They should review what happened at the end of the day to avoid happening it again and again. We went there also last Mother's Day but I saw it's very crowded so we end up eating in another Pizza restaurant who serves us superb and the place is not chaotic. They should pay attention to what the customer feels. This branch is the WORST that I've seen so far compare with the other branch. I hope that they make a new kind of system to eliminate this kind of situation. You will lose customer if this is not solve. As for us, we will not go back there again. The feeling was unpleasant and I hate it!