Review of PIZZA HUT - HEAD OFFICE

I'm so pissed right now by the way they handle my delivery ... NOT WELL COORDINATED & SO DISSATISFACTION for my stroke patient mom need to go up & down the stair just to pick her money cause your rider named Romel Arca told her that it was not yet settle. The Abad Santos manager named Lailani Reano must confirm & validate first the transactions received before they pursue. Same with the Delivery online agent that they need to modify the details with caution. Not all customer could understand & accept this kind of negligence you guys have done. Im not opt to the money involve but with the total damage you guys did cause my mom sacrifice just to claim that products, thats supposed to be covenient on her part cause I already paid online. Whats the purpose of this app if it will just wreck the entire PIZZA HUT BRAND.. Fix & organize everything ..once & for all!!!!!