Review SO DISAPPOINTED TO THE SERVICE

i just want to share our experienced ordering from your hotline . we ordered two large pan pizza, 1 hawaian and 1 pepperonni and cheese yesterday night dec3, 2017 around 10:30pm. the person who took our order was jay-r. then he gave us time 10:41pm it should be delivered to us already. but its been 11pm already yet our ordered didnt arrived on the said time. so, i ask my staff to make a follow up call. on its 3rd follow call, they said that its already on its way. we waited for it to come, yet still didnt coming. so i ask my staff to make another follow up call. paolo the one who asnwered keep asking again and again about the phone number that we gave when we orderd the pizza. its been 5 times we tried to call to your delivery hotline. it was so disaapointed and annoying, asking the same question of getting my contact number, coz its my first time i experienced this bad service from your company. our place is very close by to your pizzahut quezon ave delta branch, since were just located here at # 57 brgy south triangle timog ave quezon city. it is my birthday thats why i ordered pizza coz i have a guest who is pregnant and craving for pizza so bad. the rider guy came here at exactly 12midnight, saying that he drove and deliver pizza at munoz. before he deliver here. why he would deliver pizza at munoz if they could deliver pizza here first which is very close by to your quezon ave delta branch. it wont even take 5 mins to reach here. instead of letting your guest waited for 1hr and a half. TERRIBLE AND POOR SERVICE FROM THE MANAGER AND THE STAFF WHO TAKE OUR ORDER.