Review non scenes prescription

I ask my friend to send me some stuffs from philippines to canada. The stuffs inside the parcel was a bunch of clothes,lotion,soap,ponds cream,rejuvinating cream,facial toner,biogesic medicine,neosip medicine,midol medicine,strepsils,conditioner and lotion. When my friend was going to sent me the stuffs the POST OFFICER told him the they need a prescription of the medicines and the cream. biogesic,neosip,midol and strepsils and those cream doesnt need any prescription at all. Those things are over the counter. OVER THE COUNTER meaning you can buy how many you want and anyone can buy it. So how come the Cabanatuan Post office didnt accept my stuffs?. I was very disappointed why they ask me for prescription if those things are over the counter. AYOSIN NIYO SERBISYO NIYO.