Review Follow up for my meralco subription

Hello guys, i felt hard to contact you, always busy from morning to evening here in alabang business center,and other number is not in service, can you please change those numbers!!!!and what will be your contact number that is easy and friendly to contact, anyway!! Ive been applying meralco connection for my apartment i visited already in alabang business center, but why it tooks so much time, they said thr technician will come but still nobody came, whats the other procedure, this is my contact number ********.