Review My parcel

Today, March 19,2020. I checked the status of my parcel on lazada, its out for deliver, then few minutes again checkes the status its “delivered” but I haven’t receive my parcel. Why? What happened? This is the first time happened , may mga times naman deliver to doorstep pa ok nman. I will report thus, i-deliver nio parcel ko, hindi maganda service nio very poor.