Review Nissan Plant Incentives for the sales consultant

To whom it may concern;
We would like to ask for help how can we get our salesman plant incentives given by Nissan Motor Phils.? Our Department heads canno't answer directly to our concern may be there is something not legal for that situation. Months? years? We are always dissappointed for that incentives.We Don't know who can help us? Pls.bare with us Pls.help to stop that wrong doings. Pls.help!