Review No customer service

I went there to ask if my sss check already arrived. I was not able to provide yet my info and the lady waive her hand and said “Wala pa pong check maam 3 months na walang dumating” like talaga?? 3-4 days nga lang yung processing nang sss. I went back after couple of days and same lady told me na “March pa po yung dumating. Most likely expired na mga checke pag dating dito pero ma eencash mo pa rin sa landbank” Omggg. Reason nga na may calamity loan is para magamit nang tao during this pandemic. Hahays wala din contact info yung office nila and fb page atleast makahingi nang update!!!