Review You done even deserve to a one star

The status of my order states it has been delivered. There was a picture provided that the item was delivered at 2:45pm and stated I received the order. The only problem is 1.) I have not been home from 9am to 6pm the day they stated the item was delivered, so how could I have received it 2.) the security guards of my condo who can receive my orders have NOT received any item which was stated as delivered (and considering they received 2 other packages on my behalf. The guards are very good at their job). The courier doesn't even CALL to let the customer know of delivery!!
This company has CONTACT NUMBERS which CANNOT BE REACHED!!!!How the hell can I hunt them down!!????? Am soooo MAD!!!!