Review You have to get tough with PinasGifts

I ordered something for my lady over there (I am here in the USA). They would not honor the product in how it was supposed to be. I ordered a CUSTOM bear and was told that my customized words could be added AFTER I pay. I fell for that. After, I asked them to customize the bear with MY WORDS and they told me that they would send along a pillow that said "I LOVE YOU". I then told them to cancel and for almost a month they told me that they would refund me and kept pretending with emails going back and forth. Then they sent back an email that said that they already had refunded me-WHEN THEY HAD NOT. I HAD HAD ENOUGH. I even found their REAL phone number (908-892-7543) that is not on the site (none of the site's phone numbers work) and called. When They knew that I wanted a refund they pretended like they could not hear me and comically went around in circles with me. I HAD HAD ENOUGH AGAIN!. I filed a claim with the FTC (Federal Trade Commission) THEN I FILED A CLAIM WITH THAT MANILLA POLICE DEPARTMENT (http://www.pnp.gov.ph/). When I showed them a copy of the report-THEY REFUNDED ME THE NEXT DAY. You have to get tough with this company. Their address is in Manilla (12 th Floor, Unit 10 España Tower, España Boulevard, Manila, 1008 Metro Manila, Philippines). I HOPE THAT THIS INFO HELPS ANOTHER LIKE MYSELF WHO WAS DANM SURE GOING TO GET THEIR MONEY BACK.