Review PAID ORDER CANCELLED BUT NOT REFUNDED

I am so frustrated as this had happened twice. My order was cancelled which was already paid online. They told me to just wait for the funds to be credited but it never was!

It happened again yesterday. They even emailed me that my payment was refunded but it was not. I had to chat their customer support but I did not receive any update.

This is so disappointing. Its supposed to be a convenient way to order food especially suited for working from home people amidst the pandemic situation.