Review DELAYED DELIVERY-insufficient vehicle capacity

Supposed to be June 9 pa ung dating ng delivery ko, until today June 12, wala pa din. Upon tracking 2x nagfailed delivery due to "insufficient vehicle capacity. At first, understandable naman sya kasi nga malaki talaga, pero for the 2nd try failed pa din for same issue? Hindi ba kayo naiinform in advance if ano ang ipick up and idedeliver nyo ni Seller or Lazada? Nag order ako ng treadmill mas malaki yun pero dumating naman sya on-time. Kanino ba ako mag complain dapat? Sabi ni Seller sa Lazada daw, pero sa Lazada naman check daw tracking status, haaayy...pasa-pasa na lang ba ito?