Accent Micro - Head Office - Pasig City, Philippines

Hi to all those who are planning to purchase any electronics product, please think purchasing it at Accent Micro. I bought my laptop there just like the one wrote his/her review here when I brought my laptop the only problem was it opens/reads slow and it was even test by their technician and advice me to leave it to them for check and after 2 weeks after they said that the problem of my laptop is now the wifi and touchpad. How can it be, I told the technician when the time I brought it there the only problem maybe is the software now it's the hardware. I've waited for 2 months to repair it I need to follow up everyday. Their customer service is inefficient even their branch manager when I called at first his busy with a client in the other line,. I left my number but no return call and when I called back they said his on break and after 3 hrs his still on break. What kind of branch manager is he taking a break for 3 hours, how can he handles well the branch his managing. Calling the attention of Accent Micro Head Office Human Resources check on your employees how efficient. lastly when I call again, how a lie same day I called after 3 hours the one answered me she said that now their branch manager particularly Glen Santos of Accent Micro Park Royale Ortigas. The character of this branch manager reflects what kind of employee he is, inefficient, irresponsible. He even teach/tells his staff to lie that when someone ask for him tell them that his not around and on leave. What kind of manager is that. To end my review I just want to warn every consumer to avoid and think many times and try to read reviews when buying at Accent Micro unreliable IT shop.

Hi! I bought a laptop in accent micro sm southmall. I tried the laptop before purchasing it and the left arrow in the keyboard fall off. I thought its ok since i can just put it back on. But after sometime, as I was typing tje left arrow key will always fall off. I went to accent micro so they can fix it. They accomodated me and told me that it wil take a month to be fixed. After a month i went back and to my surprise. My laptop was mot yet fixed and it just stayed in the store for a month. Imagine my disappointment. I needed my laptop back since im using it for work.but I wanted it fixed. So, the lady apologized and assured me that they will senc it to the supplier immediately. I had to wait for another month. Recently i got a txt message from the ladu asking my password and informing me my unit will be reformatted. I was shocked. Since the only problem with my unit was a freaking left arrow key that always fall out when typing. And now, my unit needs to be reformatted and they need my password. Do you need a password to fix a freakin left key??? Please enlighten me on this . I am greatly disappointed with the service i am getting. Hoping there will be an action for this.