K Servico - Tuguegarao - Tuguegarao City, Philippines
K Servico - Tuguegarao
1.01 Review
Company name
K Servico - Tuguegarao
Location
Metroplex Commercial Center, Alvin Building, Balzain Highway, Tuguegarao City, Cagayan, Philippines
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Company description
K Servico was founded on April 13, 1971, and started as a specialty store of Kawasaki motorcycles and National Panasonic products. With its continuous growth of opening new stores, K Servico has become a multi-brand company and is the biggest retail store network in Luzon. Together with EMCOR, its sister company who operates 180 stores in the Visaya-Mindanao regions, this group represent the biggest retail store network for motorcycles and home appliances in the Philippines.
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1.0
K Servico - TuguegaraoMetroplex Commercial Center, Alvin Building, Balzain Highway(078) 846-3054https://www.businesslist.ph/img/site/default-business2.jpg
1
Worst Customer Service I've ever experienced
I ordered two plastic parts for my kawasaki motorcycle. They made me give a downpayment of 500 pesos with the total eventual cost of 800 pesos. I never bother to write reviews for anything but this time I felt compelled. They said it would take 1 month for my parts to arrive. I ordered in February 2018. March came, nothing. April, still nothing. I kept going in to inquire why it was taking so long. They always gave an excuse. Finally when May came, I asked for them to cancel the order and give me my money back since they weren't delivering the product. This part was such a hassle. The Manager was never there. It is now July 2018 and I finally got my 500 pesos back. I've personally made 6 trips to their store to get this back. I'm talking about the Kservico store on Balzain Highway, Tuguegarao near the end of the runway of the airport. I will never go their again for any kind of business and I will go out of my way to make sure my friends don't go their either.
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