Reviews of iMerex Group of Companies, Inc, Imerex Tracking - Paranaque City, Philippines

So disappointing naman.. we send our cargo since march 13 2014 and ang sabi 60 days lang..eh bat 65 days na until now d parin dumating sa iloilo..pati ung sa kasamahan ko d pa rin dumating..baka makabalik na xa wala pa rin ung cargo nya.. dito sa accomodation namin we patronizing merex kasi alam namin mabilis at cgurado..bat ngayon anong nangyari???..

This is my first time na magpadala ng bagahe, and my friend told me na sa Merex Forwarders ko ipadala, so naniwala ako dahil wala pa ako idea kung ano ang the best na forwarders. I sent my baggage dated March 29,2014 and my schedule of vacation is April 24, Now pabalik na ko ng Saudi di ko pa rin nakikita bagahe ko. Sinabi sa akin na 45 days lang,so expected ko magaabot kami dito sa pinas ng bagahe ko. But !!!!! until now di ko alam kung nasaan na ang bagahe ko! this is the worst forwarder! Calling all my kababayan there in Saudi Arabia, stop sending your baggage to MEREX FORWARDER!!!!!!!!!!!!!!

hello MEREX...... where is may baggage now???????? I sent it last march 25, 2014 and i'm going back to riyadh soon.. wala pa din...kailangang kailangan ko ang mga nasa box please....we can't contact ur number in parananque... sana man lang magbigay kayo ng feedback kung saan at ano nang nangyari sa mga bagahe namin..will the management please do something ???????

Nasan n po yung cargo ko since first week ng march till now may 14 wala pa from jeddah to davao city...I need that cargo badly and urgently..wala pong sumasagot s manila sucat merex nyo...cash basis yun...

how to track our box from jeddah to taytay rizal? your website is not efficient.please advise

gud day po!nagsend po ako ng 3 boxes dated march 18,2014,houseway bill ********.til ds time dpa natatanggap ang boxes,sbi ng riyadh ofis nsa manila na ng may 2,at 3 days deliver na raw sa bahay,unfortunately wala pa rin,pabalik nako ng riyadh sa friday,may 16,wla pa ring linaw kung dumating na ba,hindi pa,parating pa lang?tawag ako ng tawag sa mga phone lines na nakalagay sa resibo,walang sumasagot sa riyadh.parang awa nyo na po,pabalik na ako dko man nagamit ang balikbayan box ko,pakibigyan nman po ako ng linaw,naguguluhan na ako,malapit na mag 2 months,cash namang bjnabayaran ko yan upon pick up.

The balikbayan box which my daughter from Jeddah was sending since March 6, 2014 when until now it is already 60 days we have not received yet. Is this the kind of service your giving to your customers? I have been following it up thru your forwarder here in Dumaguete (NDS) but no notice yet as to when it will be sent to them. If that is the case why continue your business when you have poor service to your customers? The contents of the balikbayan box are very important that we will receive them on time.

merex forwarders, sabi pero nyo after 45 days marerecieve na un cargo, pero magdadalawang buwan na wala pa rin. un telepono nyo sa pampanga, kung saan sinabi na un cargo ay nasa pampanga na, tinatawa no. tinatawagan ko un tel.no. nyo at cellphone no., WALANG SUMASAGOT! VERY POOR SERVICE!. sana on your part, tinatawagan nyo un papadalhan para i-update nyo status ng delivery. Binayaran kayo sa serbisyo, kaya ayusin nyo serbisyo nyo! COMMITMENT IS VERY IMPORTANT. SERVICE IS SO IMPORTANT. Bigyan nyo ng halaga ang mga customers nyo.

so disappointing...box from jeddah to negros is 45 days max..its more than 60 days..ive been calling to manila and bacolod branch to follow up..nagTUTURUAN lng..worst is ive been following up for 2 weeks no ACTION DONE...nakakabwesit na....

ingatan nyo yan kasi pinag hihirapan din namin yan.

My brother send his cargo last Oct.9,2013 but up to this date Jan.8,2013 the gargo haven't delivered yet. Yesterday Jan.7,2013 my sister and I went to their main office in Sucat and raised our concern. A certain RICO PAYAWAL told us that "nakahold daw dahil may balance sabi ko pacompute ng balance na sinasabi mo kasi di na namin matatanong ang bro namin dahil namatay na sya. Nang pinadala nya yan buhay pa sya and he told our mother na end of Dec.2013 ang pinaka late na dapat madeliver yan. This guy insisted na kailangan daw ng approval ng Saudi branch my sister then asked where the cargo was he replied andito na po kaya nga lang kailangan pa ng go signal ng saudi branch kung saan pinadala ang said cargo. So he asked my contact # told us na last night he's going to call me for the updates and til this morning i've texted this RICO PAYAWAL many times pero wala syang reply i called pero walang sumasagot my sister tried too pero wala ng sumasagot.
The hell with you people of Merex Forwarders tama pala yong sinasabi ng mga nakausap namin about the service you rendered to your client. Not just TERRIBLE but FULL OF ANOMALIES at ang mga empleyado goodness from CSR to this RICO PAYAWAL punong puno ng kasinungalingan ang mga sinasabi.
I am calling the attention of all OFW's out there DON'T TRUST YOUR CARGO TO THIS MEREX COMPANY maraming kalokohan. Kung gusto nyo pong makarating ang mga padala nyo sa mga pamilya nyo dito sa pinas then DON'T CHOOSE MEREX. Such a WORST Forwarder company.