Reviews of iMerex Group of Companies, Inc, Imerex Tracking - Paranaque City, Philippines

POOR SERVICE! Nagbayad ka ng tama air cargo pa sinabi na 10 days lang daw pero 18 days na ang nakalipas wala pa din bagahe.. Tatawagan mo opisina lagi busy.. So disappointing!

calling DTI - my box not received to date since Oct. Tried several time to call but office number not in service. have 1 successful call they said Dec. 15 my box will arrive but until now dec. 20 wala pa...

Very poor service....

From Riyadh to Manila it takes dated 60 days Oct 10,2013 to Dec. 10,2013 Five( 5 ) items was not found inside the baggage when it was opened, 2 pack- mark spencer .mens underwear (med. Size-6pcs/pack) ..79 SR per pack and 3 pack -mark spencer ( womens underwear.)..99sr per pack..
Ive been using merex forwarding company to transport my baggage in the Philippines but I was dissamppointed that some items inside my baggage was missing.very poor service.

One star, received the goods not in good condition because the box was very wet and almost all of the contents fall down from the ground. As the sender who arrived last Nov. 29, 2013 examined the stuffs and was very disappointed and the reason why the box was wet because all bottled plastics of liquid shampoos,conditioners, detergents, etc. were broken and spilled out from their plastic containers. Even the canned goods were out labelled and even outshaped.The persons who brought this delivery were Oneng, Alfredo and Kenneth and all of them were aware of this. The driver insisted that my daughter must not do it again sending with a box instead should have be in a drum. And my daughter insisted that this is already her 3rd time in sending and why the first two were all intact.I can not upload the photos bec. they were not compatible to your system. But if you have a facebook account i can send it there.

lahat ng naka post na telephone numbers "not existing"....so disgusting talaga ang company na ito.the whole day lagi busy ang landline nila.please ayusin nyo naman mga contact numbers nyo!!!

Merex Paranaque's service is very disappointing and annoying their three published telephone nos.are always busy and if you are lucky to get thru, nobody answers the phone and it will ring forever until line is cut off. My sister sent her package on October 27, 2012 from Jeddah, now its 2nd of January and she is about to go back on 5th of January still we don't know status as to where her 3 boxes are since your office tel. nos. cannot be reached and even the cel. no. Is this the kind of service you are giving to OFWs who are the main source of company's revenues?
It seems that despite all the negative comments in your reviews the company does not seem to take any appropriate. It seems that the company never ready these comments.

Good morning, i'm so disappointed my mom sent us cargo through your company but up to now i didn't receive its been more than 45 days already.she sent the cargo last oct 9 and your company in Riyadh told her the cargo ship will left oct 18. today is dec. 20 were it is ...we need it for christmas. I keep calling your company phone but its always busy pls...kindly pls..do something.
WE trust your company its not the 1st time you deliver to us..oping for your understanding thanks..

zero..my boxes didnt arrived on time...and i cannot track it