Job offer: Collections Manager

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a technology company. Our respected client is seeking for a Collections Manager who will build, train, and set up the whole system to be up and running well. This role has a hybrid work requirement in Taguig and will be reporting to the Country Head and SVP Collections.

Tasks and Responsibilities:

• Lead the management of collections for our new Philippines business.
• Establish the collections department and build a dedicated team.
• Oversee the hiring and training of collections staff.
• Develop comprehensive Collections Standard Operating Procedures (SOPs), including country regulations, guidelines, and best practices.
• Implement collections strategies as they are introduced.
• Achieve monthly KPIs and collections targets consistently.
• Collaborate closely with stakeholders and other departments as needed.
• Provide weekly and monthly updates and reports to management.
• Integrate and adapt industry best practices to enhance operations.

Job Requirements:

• At least 5 years of experience in collections at a Managerial level, working in Multi-finance, Lending or banking businesses.
• Bachelor's degree in finance, management, or any related course.
• Experience in handling and managing collections teams. Desk, Field & Agencies
• Adept at using Google sheets and Microsoft excel
• High integrity and sense of commitment and has a strong sense of ownership