Question for Chowking Food Corporation Head Office

Hi am a customer that goes most of every other day to this chow king main hey sanfdo and irs has been months now they do not serve coffee since the day it was broken or stop working. Now the questions are one why this branch don't buy a new one? And second all the counter cashier employee's should and must come a little bit early so she IR he can be prepared once the door open for business rite? Am addressing this issues because it is not good for your reputations and your good business locations.