Question for Banco De Oro - Manila, Metro Manila (Luneta-T.M. Kalaw)

Good day Sir/ Ma'am;

Once again have a nice day,Sir/ Ma'am, I've been waiting for the activation of my new account,it's almost 2months now! I've been wondering if you read my emails. As a customer i want to know if my money is okay or what..
Please can you give me an answer why it took so long for the activation of my new account. As i concerned now if my salary deposit on my account.
I hope you will approve of activation of my account.Thank you and God bless you.