Question for JUNO CARS INCORPORATED

I have a very simple request. I submitted my complaint with Chevrolet Pasig regarding my tires that were switched while it was being serviced in the said service centre. I have sent photos of these tires to Ms Del Tamayo as proof last June 6, 2018. It's been 5 months already and I haven't received a satisfactory response from them. I am very incessant with this request because I know I am telling the truth. I love my Trailblazer and I am always aware of the condition of my vehicle on a daily basis, especially my tires.