Question for Philpost - Villasis Post Office


I would like to inquire about a parcel I sent from NZ on 9 January 2019. It says in the tracking that it 'Attempted Delivery' then it says 'In regional port for sorting'. I would like to know what is really the problem why it's been sorted and has not been delivered for days. Track No. is EP********NZ. Salamat po.


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