Review of DPEX Worldwide

1.0

Gunnar Blaschlke

Posted on 12 Jan, 2016

I have been a satisfied customer with DPEX in Philippines for 2 years, but here in the start of 2016 they have got a new affiliate and their good service have turned into a nightmare for a small busniees like ours. For almost 2 weeks they have stalled deliveries. they have changed from delivering by car to deliver by motor bike which is worse since it can only carry limited number of packs so delays get longer. they apparently dont have a clue on how to operate the service that have taken over as a new affiliate. they dont update the tracking site and they keep making promises they dont keep. From five to zero in 2 weeks. shame on you DPEX.

PUBLIC USER

Amy

Posted on 28 Jan, 2016

Experienced the same with DPEX tracking site is useless! I tried to call them but their number is always business. After a week I got a call from a lady employee of dpex saying i need to pay handling fee in order for them to deliver my package.

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