Review of PIZZA HUT - HEAD OFFICE


1.0
Hi, I would like to complain on your branch in SM Centerpoint. We would like your Store Manager of SM Centerpoint to be reprimanded for the following reasons: This happened on May 1, 2016 between 7:30pm- 8:30pm, the Store Manager assigned was a gay I suppose.

1. The table were not really clean and the rug that your crew is using stinks.
We tried to clean the table that we are about to use by rubbing a piece of tissue, it turned black.
2. The customer service is poor especially the STORE Manager during the shift between 7:30pm -8pm on May 1,2016. Please check.

We ordered for Meal 11 and added 4 extra chicken and 4 extra rice.

Meal 11 were served but after 4 follow ups with the different crew and the store manager, the additional order were not served yet. Then the crew finally told us that there were no more rice, a crew also went out to buy the rice.

The store Manager did not even went out to us to apologize, he did nothing to pacify the complaining customers. WHAT A LOUSY STORE MANAGER YOU HAVE IN SM CENTER POINT BRANCH.

HE SHOULD BE REPRIMANDED FOR THAT. please give me feedback on this

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