Review of PIZZA HUT - HEAD OFFICE


1.0
Good morning, I'd like to comment on your Pizza Hut branch in Cubao at Kia Theatre. Once we entered the restaurant no crew acknowledged us, no greetings and nobody even handed us the menu. 3 service crews passed us by. The major complain that I want to point out is that they asked us to wait for the order and it was fine but unfortunately they got our order wrong. Nobody even apologized for the mistake they were also laughing, I don't know why but I guess they didn't take the matter seriously. They even had a bad comment about the other customers saying "lasing kase eh" which I found very unprofessional. I hope you improve your service. This has happened twice to us already on the same branch.

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