Review of PIZZA HUT - HEAD OFFICE

I called your hotline number 911-1111 and I ordered the Mother's Day Promo 05/14/2017 around 11:35 PM and i was given a time frame of 1 hour no guarantee that it would be within the time frame and the lady i spoke with said that it could be earlier or later than 1 hour wherein i gave my phone number so that they can update me and she also had my landline phone. Now i have been waiting almost 2 hours and no one has even bothered to call or text and i don't even know already if my order was placed or not. When i tried to call your hotline number again, it was already closed. What the hell pizza hut?! what a bad customer service you have based on the comments below and nothing has improved with your customer service at all. I was planning to cancel my order but there's no one to call now and i am stuck here waiting without any communication from pizza hut delivery people! what a mess