Review of Sun Cellular - Robinsons Place Bacolod

My dad's application with the sun plan 350 is still in its "question mark" stage. He's been texting the agent asking for the status of his application and yet, didn't get any information. I think we ought to have the right to know how is the application we made. They've said that it's a matter of 2-3 days of processing it and subject for approval, in the case of my dad's application being disapproved, I hope they would care informing us that.