Review PUREGOLD DE CASTRO MADAMING IPIS

Good Morning.
For your immediate action.
This to raised a complaint experience in PUREGOLD DE CASTRO JR. Below are the the followings
1. Pest Control - Sanitary
2. Staff and Store Manager - Inefficient or Not Customer Oriented
3. No Parking or Not Organize The Security Guard is not doing not customer oriented.

Puregold De Castro is my destination for Grocery for immediate needs well because its near in my place and its more comvenient to me. I already familiar with the staff, store manager and even the guard on duty.

Sharing my experience for your immediate action
1. PEST CONTROL Everytime I do grocery I always seen a "SMALL IPIS" anywhere in pasta/noodles section, coffee, beverages and in detergent area. And even the floor. Their are time i ignore it and i informed the store manager abt it. But what happened last Friday at around 430pm to buy a pork and rice. I seen an IPIS. This is too much. This is FOOD. Pwede kayo matanggalan ng permit. I take a picture. Some of staff they noticed that Im taking a picture. MADUMI ANG BRANCH NA ITO. Kahit sa floor madaming IPIS.

2. Customer Oriented. There was an incident I purchase 3 kilos of DINORADO Rice. I asked the merchandiser na dalhin nalang sa cashier. Since there are still 2 customers buying for a rice. When the diser give the rice to the cashier. We noticed na nabutas. I told the diser to change the plastic. But he did not change it insyeatead nilagyan nalang nia ng scoth tape this is because bawal daw. I will pay for a plastic if that a policy and proble. Is that your policy...sira na ang plastic at butas. Ang laman eh rice. No reaction from the manager. That a stupid.

3. Parking. I noticed a lot of motor they parked at the 3 slots alloted for a car vehichel. I do undertand they should have a parking destination at he front of the store along the side and at the back. I keep on complaining the guard and the store manager to organize the parking. Anu ginagawa ng guard nyo. Well impact we are also a customwer.

Please do necassary action about. For the item number item #1 this is too much. This will elevated to pasig municipality if you will not do an action.

Salamat

Cely