Review Senior citizen can't get descount if no booklet evenin extreme emergency case

Mambajao Camiguin branch won't allow senior citizen discount if no booklet. We did present the senior citizen I. D. but due to circurmstances we cant present the booklet in this reasons:
1. The patient is an old bachelor technically living with a sister who is an old maid who happens to be a senior citizen also, the patient is 74 years old. He misplace his booklet which is understandle to elderly individual.
2. The patient is admitted due to severe anal bleeding at hemoglobin of 5 which means severe anemia, an extreme case. The patient is in ICU with urinary bladder catheter, Nasogastric tube,hypoglycemia at 20 blood sugar level and continue bleeding.
3. The mercury drug branch did consider and give us the SC discount on first purchase. But they will not allow it the second time for they insisted on lioking for the booklet.
4. The discount you can give is already a big amount that may extend a person life.

Reasons not to patronage this company:
1. A law breaker for they dont acknowledge the law of Senior Citizen Act. I know there's a law but if company like yours wont consider extreme cases, then you dont act on your respinsibility and you are not being a socially responsible institution.
2. Company who are not humane to those in needs, they should not be praise and be penalized for it.
3. Giving the due to an elderly senior citizen individual is just his right. Right to breath and right to accessible medicine but since the fact that you curtail it and you can't give a discount due to an individual is enough reason to boycott your company.