Review Very Very poor service for Puregold Kanlaon branch

May I request to kindly review and evaluate your employees at this branch. An incident happened today, where I came to the store to purchase boxes of blue water. I approached a guy and informed him about my orders without realizing he left and did not proceed with my order. Then, I met a guy and assisted me. Later to find out he is just a bagger. I am bring this issue to your attention to improve your service better.
However, let me thank Mr. Bryan Ibanez for his assistance. This guy made an excellent service where he goes beyond his duties.