Review Security guard misconduct

My brother were not accepted due to no quarantine pass but was able to show his coe and company showing that he is also a frontliner..how come that the store in puregold Luzon doesn't accept his I'd as a pass wherein this was clearly stated that the I'd serves also as a pass if working as a frontliner.he respectfully ask your guard why and he rudely said wala..this was happen today september 1 around 12 noon. My brother needs to buy things for his pregnant wife.