Review Rude crew in burger king calamba

I would like to stress out my frustration when I ordered through drive-thru in burger king calamba branch which happened last Dec 1 at around 0420pm.
I have been a loyal customer or burger king even when I was abroad. The competition abroad especially in the US is high, but having good condiments is a big factor. I would rather have your ketchup in thd burger I ordered instead of a ranch sauce all over it.
I have been ordering in bk calamba drive thru for almost 9 years since i reside close. I never encountered any problems but just recently. I usually order a wopper meal.
Last Tuesday I ordered 4 wopper meals, two senior and 2 juniors. When I was given the order, i asked for 10 extra ketchups, 3 used in each of the senior wopper and 2 each for the junior. Crew TAYPA (thats when she said her name was) said that she could not give that much ketchup (like I said I never had problems before in asking condiments because the usage in the ordered burgers is a must). I said that if I need to pay for it since I would not appreciate the burger without the ketchup on it. She asked her manager which conceded, but whe she gave it to me, her sarcastic parting words was "onse na yan!" So i asked if she was mad, of course she said she wasn't. That was the first time i was deprived of condiments which satisfies every customer.
If bk wants to keep log term customers, the crew should be briefed with customer service.
I would like to receive a feedback please if my complain was handled than to further escalate this to the main branch. Thank you and good day.