Review FAILURE TO DELIVER ON TIME #PizzaCold

Hi, This is not a Good evening for us.

We would like to complaint about our experienced to your store in Muntinlupa branch along National Highway.

We order a pizza thru delivery transaction to become more convenient to us, however, the word convenient has now inconvenient!

They have failed to deliver our order on time! We are now waiting for almost 2hrs.

We also made a 2 consecutive follow up with your call center to report that our order is delayed for almost 1hr and a half and still counting. We are very disappointed since we just ordered a pizza for our visitors and yet they did not taste the pizza hut or should I say "pizza cold".
Such a waste of time for us also that we chose your product and yet you are not able to give what we need and deserve!
The most important in a food business is to satisfy your customers but you guys disappointed us.


This is a ridiculous experience. No compensation can't ease the inconvenience that your store brought to us!
They told us also that 45 minutes delivery is not guaranteed? What? They are the who promised that not us.
Very unreasonable!

Here our transaction order number
******** under the name of John Montenegro.

We will wait for your immediate attention and feedback