Review Unpaid matured plan

It's almost 4 years now since my Dad's plan matured, however we have not heard from your company since we had submitted all required documents. Can you please inform us whether we are still able to receive the maturity of the time plan that my father paid for many years. Take note the payment was made years ago and if you still have conscience, my father is already a senior citizen, he does not have any pensions from other agencies because he was expecting the money from his time plan. It'sike you have robbed my father for how many years that until now you have not given what is due to him. To the owners of this company, how many people will you deceive just to be on the top. How many people will suffer from you crooked Ness? How many lives will be in danger because of your inhumanity? I hope someone could see this message and make an appropriate action. The contribution they had given your company came from their sweat and blood.