Review Not satisfied with the service

I ordered last april 4, 2021 and they delivered me wrong product. A manager called me and told me to just note next time the error so that they can give me the correct product. I ordered again today and even if I notate the incident, the cashier erica didn't even bother to read the notation. This happened at burger king Sm pampanga.
OR# 001-********
Host: Erica
July 15, 2021
At 4:46pm