Review LBC sucks

Called customer service last Dec. 27 para ma tagged as urgent yung parcel. Sabi nung agent niyo ay ipapadala na raw ng Dec.28. January 3 na wala pa rin. Calling the LBC P. Torres St. ng 8 AM today pero walang sunasagot.
Yung customer service niyo today pumapalya. Laging transfer call tapos biglang ine-end call. Kung pwede lang 0 star ayun na ni rate ko. Ganyan rin last time, sabi sa tracking na wala raw nag receive nung parcel pero wala namng dumadating.