Reviews of PinasGift.com - Philippines

Ordered a multicolored roses wreath worth £85 and paid £10 for shipping.Annoyed to found out they delivered cheap white baby's breath wreath(?looks £30worth only) and recepient sent a photo to show me(enclosed with this review) after 2days flowers dried.Delivered on april 25 flowers dried april 27!emailed manager with the photo enclosed "sorry, we contacted now local florist to get right item but not guaranteed same on the photo as it depends on available roses in the florist" So why did I pay for shipping if flowers are arranged in local florist in that area??? Decided to cancel the order and asked for a refund(go to another florist to save the hassle) but the manager answered "SORRY CANT CANCEL OR REFUND YOUR ORDER NOW AS IT IS ALREADY PROCESSED" Really?? They delivered a wrong item!!! Where's the costumer's right!! Product quality - POOR AND CHEAP
Customer Service - VERY POOR

I sent an order of chocolates to Cebu on Feb 14, 2017. It is now march 7 and no delivery has been made. I have sent multiple emails with no response. And yes my credit card was charged. Scammers....!

Complete waste of money! $100, flowers and snack basket! flowers were cheap and not well wrapped 5$ at the most! delivery was delayed! i ordered a basket for the flowers instead i got a crappy glass vase, balloons arrived flat. NO GOOD! very unhappy!

I don't have any bad comment on the item and the time of delivery. I was disappointed how they gift wrapped for a birthday present.. I ordered "legend bamboo" wrapped in transparent cellophane then place inside a striped plastic bag... And my message are incomplete because no name of senders, even I didn't agreed for anonymous sender.

My boyfriend ordered flowers and a fruit basket for me last valentine's day. The flowers arrived but to his surprise, no fruit basket delivered to me. Considering that his credit card has already been charged, I helped him contact their customer service here in the Philippines but all contact numbers posted on their pages were unreachable. Then, he was finally replied on his emails. They keep blaming the couriers. They said that they'll reship the fruit basket Feb 29 with complimentary flowers. I got the fruit basket today, March 1 but no complimentary flowers, just a card that says, please accept this little gift and our sincere apologies. I was like, What little gift are they refering to??? My boyfriend paid for everything and it was long overdue! Worst online service ever!

This guys are scammers and cheaters. Imagine on my first order I was not asked to submit any documentation so on the second day there you go, I already got charged already before they asked me to submit scan copy of my id, credit card and customer service Jenny asked my recipient to submit a scan copy of his passport and a plane ticket? OH MY GOD!!! This is really a scam, these guys are really good on fooling people.

There is no difference on my order today and yesterday. I even submitted a sreeenshot of my online banking and receipt and AUTHORIZATION CODE from the bank to prove that this isn't a fraud transaction but a legitimate transaction.

The transaction is legit and it is the seller that is not legit. Check the attachment a screenshot of the receipt enough to prove that I got charged already before informing us to send those documentations.

PLEASE AVOID THIS SITE AND DO NOT DEAL WITH THEM. THEY WILL TELL YOU THAT THEY VALUE YOU AS CUSTOMER AN WANT YOU TO BE THEIR LOYAL MEMBER IN OTHER WORDS THEY WILL JUST GIVE YOU DECEIVING WORDS. ITS A SUBTLE AND DECEITFUL ACTION OF THIS SELLER.

SCAMMERS!!!!!!!!!!!!!!!!!!!!!!!

I always send gifts/ surprises to the Philippines in diff. Occasions. But this Mother's day I'm not impressed for ordering in this site. I put specified time and date of delivery for Mother's day but my order didn't arrive after two days. There's no dedication message on the cake, the original cake I ordered was not available so they sent a different cake. Can't even give me a good explanation why it is delayed. Never do business again with this site. Not even worth a one rating

0 stars...same sad story as most of the above...no reply to anything no phones answered... I got a form letter saying they would deliver if they could...Disgusting CROOKS...no better than a Common MUGGER.....I am black belter and would challenge their owner to a duel if I thought he was a man and not a boy....The are the worst SCUM...non responsive cowardly ghosts taking peoples money...how are they allowed to stay in business

Pinasgift is an Arab run , ripoff site .
Far too long to deliver if they deliver at all and a complete waste of money . Website is beautiful but service is crap .
DO NOT USE THEM FOR ANYTHING !!!
No phone calls will be answered and no emails will be replied to . TRACKING SERVICE DOES NOT WORK SO DONT BOTHER TRYING . Do not use ! Do not use ! Do not use .

Extremely disappointed with this service
(1) 4 hour late delivery
(2) tracking unavailable
(3) no response in both chat and email
(4) Cannot get thru phone line
(5) wrong flowers delivered
(6) flowers delivered the next day look like a mess
(7) still no response until now.

If you are aiming for a pleasant surprise to your loved ones, please do not use this service