Question for ComClark Network and Technology Corporation - Angeles City Cable Television Network (ACCTN)

Ms sheila good morning ask kulang bakit disconnected ang aming TV cable? Bayad naman kami lahat ng 6 months? From January to June 2020. Can U please check our connection? I'm pay 1387.00 for bundle tapos Bayad ako ng diretso for 6 months wala akong TV cable connection? Pakicheck po yung connection naming?