Review of ComClark Network and Technology Corporation - Angeles City Cable Television Network (ACCTN)

ACCTN a.k.a. Comclark/ConvergeICT is the worst experience we have had in terms of internet subscription. We lose internet service regularly which lasts for 1-3 days, whether it rains or shines. Their customer service people don't even care about the fact that you are inconvenienced or that you are paying for something they are unable to deliver. Their explanation is always the same - technical difficulties or dropped signal in the area. The truth is that they oversell their network without spending to improve their capability to provide. They don't offer rebates on your monthly fee despite the fact that you get internet for only 2-3 days a week. If you have prepaid cable service, they don't extend your load even if you are unable to watch for 2-3 days a week. If you choose this company as your internet provider, expect to have unstable and unreliable internet service and a lot of aggravation. This company is totally uncaring when it comes to quality service or customer care.