Review Pre-ternination requires you to pay the remaining months of your contract

We are paying around 3k a month for 75mbps fiber but we're getting only 12mbps. Their FB Messenger responses are not acceptable. Only advising you to turn off the for 30 minutes and send them a picture of your speed test using https://www.nperf.com/. After restarting, turning off the router for 30 minutes, and even using RJ45 to connect, it's still the same. And the rep replies with the same troubleshooting step. We just got the service installed in March and the router they gave is a refurbished one. I asked them to replace it and they said someone will come but no one did as expected. The issue keeps on repeating and I got tired.

I then inquired on how much the termination fee is. It's the MSF x by the no. of remaining months. WOW