Review Guards inability to be malleable for entey policy

Im writing to complain the facemask and face shield policy, i am driving a bike and i use my own helmet as my face shield to fully protect me.i also use my mask, i don't understand why base on the policy I have to buy another face shield brand to enter the facility. On my experience, i am the 5th person on the line that was denied entry just because we have our own helmet as face shield at that given time. The guard was insisting the policy without even trying to understand the buyers and the redundancy and unnecessarily requiring to buy another face shield to use inside. At this time of pandemic, every one needs to maximize money, without having to require ur loyal clients unnecessary expenses. Number one a helmet is a proper protection, number two and most important of all, it will now minimize the need to occupy space and worker manning the baggage counter, coz we are not needing to leave our helmets anymore. If security is of importance, helmet users can be asked to lift helmets upon entering and replace them after recognition from camera.

I am complaining puregold jr guards in moonwalk paranaque and management for being unable to properly handle and be malleable to situations like this. I understand that most policies are placed to provide safety for buyers, but denying loyal customers without having to understand the situation and point being raised is not good for your business.