MASAITO DEVELOPMENT CORP. - Makati City

1.1
8 Reviews
Company name
MASAITO DEVELOPMENT CORP.
Location
11/F, PS Bank Tower, Sen. Gil Puyat Ave., Makati City, NCR, Philippines
Contact number
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Reviews

8 Reviews
1.1
 
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1.0
Poor Updates and false information
Application was on 2018. DP was paid on time and I tried to ask them what is the next step. Agent advise me to wait for a call. 2020 when they called me and quite shock that the bank loan was only 80% and they rush me to pay for the additional 10%. I was stress at that time as they rush me. Now, I completed all the requirements and already produce 20% DP still we are waiting for the COO. 2 yrs in the making my God. They're giving their clients false information.
1.0
Major Failure! 929k down payment and turnover unit was a disaster!!
Is there any fb group regarding Masaito complainants. Coz I will surely join. I want a refund. Turnover unit measurements and design totally different from model house (ERA Model). We just did inspection yesterday and it was a disaster (water leakage/cracks/rusty). Dp completed payment June 2017. Pls let us know if there is a group so we can join. And lets come altogether to get our full refund of down payment.
PUBLIC USER
Hi, dapat tutukan mo then fill up ka ng complain form nila and have a copy. Ganyan ginagawa namin now, nakalipat na kami last May and good thing habang nandun kami nakikita namin mga palpak na gawa nila. Yun nga lng you have to sacrifice kc habang ginagawa nila dapat binabantayan mo na or elese bara bara n nman. As of now wala pa kaming permanent na water connection sa monteroyal (felicity) kasi ginagawa pa. Struggle is real para maging maayos lahat. Kasi sayang ying mga pera natin nakuha na nila tas ganun ang trabaho na nila. We are not deserving those kind of swrvices.
PUBLIC USER
Hi po, if ever magcomplain kayo pwede po makisabay kc gusto ko din magreklamo..tpos n kmi magbayad ng dp since 2016 pa until na hndi pa maturnover ang unit samen dhil hndi pa tapos..gusto ko sana icancel n lng at mabawi yung down payment..thanks!
PUBLIC USER
I would like to ask po, kung nakapagparefund po kayo, kasi lately lang po ako namn ang nagpaparefund ng 600K, denied daw po, please advise how it goes po sa part nyo. Thank you
1.0
Very disappointing experience... nakaka asar
10% DP kapag nabayaran mo sisimulan na daw ang construction 6 mos pede na mag move in.... 90% daw malo loan mo sa bank financing... lahat kasinungalingan..
Fully paid ng 10% dp last feb 2017... but up until now di pa maayos yung bahay... ikaw ang mag aasikaso ng tubig sa halagang 6000 DEEP WELL pa... (I heard 3500 lan sa lancaster)... 6000 sa kuryente 2 weeks daw kapag ikaw ang magprocess at mininum one month kapag sila ang nagprocess.. at di mo yun mapaprocess hanggang di ka nakakabayad ng move in fees... at mapapoprocess mo sya several weeks after pa ng settlement ng money ng move inn fee.. 12k+ lahat yun
pag ibig at bank financing... di sila nagpapaloan ng 90% value ng bahay... up to 80% lang sila... ang mangyayari pababayaran sayo ni masaito ang remaining 10% with 10% interest payable within 6 months... ang dugas di b..
Pagplan mo magpa improve ng bahay... ask ka sa kanila ng lot plan at building plan sa halagang 2000.. take note bayad muna bago processing ng request... di sila kikilos hanggat di ka nakakabayad... after ng bayad saka pa lang sisimulan ang pagprocess at up to 2 weeks ang releasing... ang tagal di b... di sila makapagprovide ng copy ng plan... samantalang dapat ang plan ay already available upon building the house....
Up until now di pa rin kame makalipat sa binili naming bahay nagbabayad na kame sa bank.... di namin mapaayos dahil bawat requirements nila 2 weeks ang timelines... kung alam ko lang na ganto... di na sana ako dito bumili ng bahay... sabi ng agent sa akin since semi rfo yung property mas mabilis maprocess... walanghiya mag isang taon na di pa rin gawa... paid ko na abg buong 20%... di pa rin sya tapos....
PUBLIC USER
Same story with me, so it means that they really have a big problem,maybe all of us can form an alliance, then lets go to media like tulfo
PUBLIC USER
Sa mga owners ng bahay na may cr sa taas..check nyo yung bahay nyo if may manhole para sa taas na cr.. kase kapag nagbara yung cr sa taas walang way para madeclog yun... babaha sa taas ng bahay nyo... ganyan ang pagkakagawa ng bahay namin... ilang beses na namin sinasabi sa admin... ipapacheck lang ng ipapacheck sa contractor... wala namang aksyon..

Until now.. di pa rin nagagawa na iaayos yung kapalpakan sa bahay.... di pa namin natitirahan ang bahay nasira na yung mga lababo sa cr natulo na....

Yun kuryente sinabi na namin na 1.5hp ang aircon na ikakabit.. ayun palpak hannggang 1hp lang daw ang nagawa ng kontraktor....

Sana magbasa ng review ang mga bibili dito sa masaito.. magdalawang isip kayo.... nagsisi na kame sa pagbili dito....

Dapat talaga ipatulfo na toh eh.. mandurugas eh..
PUBLIC USER
Hi Thank you so much dito, actually nag file na ako ng reklamo sa HLURB against Richfield Properties Inc. Nagkalakas loob po ako dahil sa mga comments ninyo dito. Actually may mga nakausap pa din ako na same ang naranasan. Tungko ito sa turn over ng unit ko. Pinipilit ako ng Masaito staff na lumipat na sa bahay na walang CR, madaming tae, sabog na electrical wirings. Ang masaklap pa nito, okey na daw tirhan ang bahay. Hindi lang ito ang naranasan ko, I was bullied by their staffs both in Makati and Cavite. Sobrang pinagtawanan nila ako "ang sabi nila sa kin" ang kapal daw ng mukha ko, kaya daw na delay ang turn-over ng unit ko "kasi di daw ako nagbabayad". Yong Engr. na nangako...aayusin daw ang unit ko within a week. Hahahaha....3 months na saka tumawag, ang sabi niya "binago daw ang lay-out ng unit ko" kaya this week lang daw siya tumawag. Take note, ang sabi pa ng Engr. na ito, na last last daw kami nagkausap, sino kaya kausap niya?.....yong in-charge sa move-in na mga babaeng "wow" super galing sa pagmanipula sa buyers????????
PUBLIC USER
same case din samin. lahat kaming magkakapit-bahay dito sa Masaito Park Infina binabaha kapag naulan ng malakas - baha sa second floor and ground floor. very disappointed talaga - very elementary ang gawa: nagleleak ang CR, hindi pantay na walls, hindi pantay na poste, posteng walang laman, iisang linya ng kuryente sa living room at garage, walang abang sa linya ng internet/telepono, at madami pang iba!

kng magsasampa kayo ng kaso/ or magreklamo sa authorities - makikisabay din kami please. salamat!
PUBLIC USER
Sana may mangyari sa filing mo ng reklamo.. dapat itama ng developer ang sandamakmak na kapalpakan nya dito sa bahay...

Update ko lang.. dahil tag ulan na... ayun as expected... baha sa taas ng bahay namin.. lakas ng tulo.. di lang sa amin pati sa ibang bahay... sabi ni kuyang binayaran namin para mag ayos, di maayos ang pagkakagawa ng bubong... bulok na rin daw yung gutter.. 6 mos pa lang sira na agad.. tsk tsk tsk... dilaw na agad yun kisame namin dahil nababad na sa tubig

Ang supply ng tubig mabaho pa rin... ang mahal ng singil di man lang ifilter ng maayos ni masaito ang deep well nila...
PUBLIC USER
Sabi din sakin noon sa back pero di naman sinabi na kapag di naaprove sa bank mapoforfeit yung binayad ko na DP inabot pa ulit ng one year yung bago ko makalipat sa unit, imbes na 10% lang ang DP nababayaran ko inabot ng 30% kasi di nila sinabi nung inoffer nila to na mapoforfeit ang ibinayad ko kapag di ako naaprove ng bank. nung nakalipag na ako yung nakatambak na lupa sa likod ng bahay ko ayaw nila alisin di daw sakop ng scope nya yun sabi nung engineer so pagumulan ng malakas papasukin yung bahay ko babahain yun. Yung banyo amoy kalawang ang tubig
1.0
Kumuha kame ng bahay sa masaito alapan nakapag pa reserve na kame at nakapag full downpayment kame just a month after nmin nakapag pa reserve sa pag aakala na ma tuturn over ng mas mabilis.. at yung kapatid ko na may asawang ofw kumuha din sabay kme reserve at nag downpayment 6mos na since nkapag downpayment dipa tapos mga unit namin.. at ang masakit pa nun binisita nmin sa mismong lugar super panget ng contractor na nakuha nila na gumawa ng unit.. hindi pulido ang pagkakagawa..un hollowblocks baku baku na kala mo elementary ang gumawa.. napaka sayang ng pinaghirapang pera..pinagsisisihan tlga nmin ng kapatid ko..hindi lang un.. sobrang dami pa problema about sa loan ng bank..nakaka stress na.. so we decided na ipa cancel nalang dahil wala pa nmn kme approval sa bank..pumunta kame sa opisina nila at pinasulat pa kme ng letter of intent.. tapos tatawag na hindi raw na aprubahan ng management ang pagpapacancel.. naiintndhan ko na forfeited na ang 10k na re reservation fee masakit pero tatanggapin nlng nmin.. ang ayaw pa nila i refund un 135k na downpayment namin.. nag sisisi talaga kame..ang sabi meron daw napirmahan na hindi na daw maibabalik..
PUBLIC USER
Ano pong model kinuha mo?Kumuha kasi kami ng Felicity nong 01/28/2017,sinabi naman samen na 8 mos after mabayaran ang DP saka pwede magmove in..ano na pong status ng cancellation nyo?
PUBLIC USER
kami din kumuha ng unit last sept 2013. fully paid DP nung Dec 2014. Until now di pa din gawa ang bahay. Since April 2015 until today nasa 48% completion pa lang. Di na namin mabilang ang follow-ups sa kanila. Nagkaproblema daw sila sa contractor since 2015. Gang ngayon wala pa yata silang resolution sa problema na yun.
PUBLIC USER
Same here..we purchased a gabby unit in alapan imus.full payment na ang dp last july 2017 hanggang ngayon 3% pa lng ang construction ng unit eh sabi after 10mos daw gawa na ang bahay..pati pag process ng bank financing ang tagal di pdin kmi nababalikan.. plan namin ipasa sa iba kaso sabi nila sa kamag anak lng pwede itransfer ang unit..totoo bayon? Marerefund pa kaya yung dp nmin? Tnx sa reply
PUBLIC USER
nakapagrefund po ba kayo ng DP?
agents too are very disappointing.
PUBLIC USER
Kami din kumuha sa Monte Royale Gabby unit, matatapos na DP ko on April 2018. May chance pa ba marefund yung DP if may nakita tayong problem sa construction? Ang promise samin is 6mons after payment ng DP tatapusin construction ng bahay then move-in na.
PUBLIC USER
Ako din i puchased gabby unit in alapan imus matatapos na ng May 2018 ung downpayment nung vinisit ko bungkal palang ng lupa.. ang mahirap pa wala pa daw final appraisal si pagibig which is I think matatagalan pa.. ang gulo hndi maalam ang empleyado nila sa loans and docs balak ko na tlga sila ireklamo may part naman sa monte royale na tapos na ung ibang bahay pero I doubt ung sa line ng townhouse nmin ginagawa nila.. nakakastress na kasi diko alam kelan ako magreredocs. maybe may alam kayo pwede reklamuhan sa developer na to? Para atleast natitinag. Ni isang halloblock wala pang nalalagay e
PUBLIC USER
Grabe super frustrated ako sa developer na to mga Hayup at mga walanghiyang staff!!! Mabuti pa kayo may na turn over sa inyong bayad ako 450k na downpayment ko sa kanila 2yrs ako nagbabayad upto now wala ako approval...pls tulong tulong po tayo magpa TULFO gusto ko po mabalik yung dinownpayment ko dugot pawis yun...di ko sya kinuha sa illegal na paraan SABI PA SA AKIN NG ISANG STAFF DUN WALA DAW AKO MAREREFUND MGA GAGO TALAGA!!! Yung Ahente ko todo DENY NA AHENTE KO SYA SAMANTALANG SYA NAKASULAT SA SALES AGREEMENT...HERES MY NUMBER PO ********
PUBLIC USER
Awwww... Nag down-payment na ako for 5 months. Sana di mabaliwala ang perang nadown ko. Abiea model kinuha ko sa trece martires.
1.0
I,m a homeowner at navarre farmland, my only concern is about certain ms MEDY a cashier at the masaito satellite office molino, bacoor. This kind of person is not an asset your company this is a liability , she should not assigned at the front desk he doesn't know how to deal with the homeowners SHE IS IRRESPONSIBLE, NO MANNERS NO RESPECT AND TOTALLY OUT OF HER MIND when dealing with homeowners,she always blows away even a small thing being argued, my experience transacting in this sarcastic person will be remembered as long as as i live even she knows she is dealing with an almost SENIOR CITIZEN AND A PWD please seek an investigation before anything else happened to your satellite office, this kind of person must removed immediately.
PUBLIC USER
May I know if the house when turned over is ok? are there any issues regarding the materials? I have paid downpayment for masaito imus
1.0
My Nephew bought a house in Vallejo Place P1 2008 during the buying process the staff are very helpful of course so they can sell but after my nephew signed everything and paid the Down payment they said after 6months they will start building the house.when my nephew come after a year the house was not build yet almost 2 years before the handover of the house so we are very disappointed. and after a year of move in the house is leaking and if inform the Engineers they just ignored you we are really disappointed because the house was build properly there is no water proofing and the paint was disgusted. I will post some photo of the house soon so you will see the truth until now im coordinating with them because of the meralco post almost six months but no action was taken yet. they are good in selling and convincing but once you paid then you will be taken for granted


PUBLIC USER
yes please post some images
PUBLIC USER
Wow December 2013? This happened to me December 2015. I had the same experience when I bought a house and lot in valejo place. Like you said they were kind and helpful before the contract signing but after that they don't even reply to texts, answer call and there's no aftersales. They just got the money and they didn't care anymore. The Senior Broker named "Alice" promised that if I pay in full downpayment they will fix this house quickly but it's been 5 months already there's still no sign of them building the house.

I made a mistake by paying for reservation for the house without checking the price online. I made a research about the house prices in valejo place and saw a lot post of almost the same house I bought and it's almost 600k cheaper.

House Loan approved before I even submit a loan application form. Which is ridiculously amazing! Yup, the agent just told my loan was approved. I asked why and how? I was gonna choose a different bank for my house loan.

Last, sa tripping nagpalibre pa ng lunch yung senior broker.
2.0
My wife and I got a unit at Lotus lakeside, Chleo model. We started paying our equity January 2013 and agreed to the terms of 1 year payment of equity. We ask them that instead of 1 year we will pay our equity to shorter period 6-8 months in order to initialize construction so we could make an early move inn after 6 months of construction. We understand and its very clear in our mind and IT WAS TOLD TO US that payment of equity by 80% will initiate the construction of the house. To date, our payment already reached 95% OF THE TOTAL EQUITY however, Masaito/Richfield is doing nothing. No indication of any start of the construction. According to them they are still looking for contractor to do the job. We were very disappointed, imagine we put all effort to shorten the payment of equity as we planned to move-inn early but it seems Masaito/Richfield is taking us for granted. NOW, DO YOU STILL INTERESTED TO GET UNIT FROM THEM? Sorry to our friends that we invite to invest here, I know we put you also in trouble dealing with this Realty Company.
PUBLIC USER
Its also happen to us our equity was fully paid and no mobilization for the constructions of the said house we start paying the our monthly mortgage but they did not start building the house was built 2010 and to our disappointment there was no water proofing we just found out when the rain starts. sa pabalik balik ko sa Opsina ng Masaito marami ang mga hindi masaya sa mga nakuha nila kasi pagkatapos mag move-in lumalabas ang mga problema ng bahay na itinayo nila nahiya nga ako sa mga naiganyo ko na bumili rin sa kanila pero lahat nagsisi sila marami nagtatanong sinasabi ko na lang bumili na lang sila ng lupa wag house in lot kasi baka matulad din sila sa amin
1.0
My husband and I went to fairground Molino last month, The site is very good, the houses also is of quality. We are very interested for a single detached but its out of our budget. Ms. Cheng de Guzman the sales manager was with us to assist us..when she show us the Audrey model expanded end unit my husband and I decided that we will get one unit.It is nice and 3 bedrooms already. We went to the office for the reservation payment..The total price is P1.8m..last June 15 was our first payment for equity..Last Saturday i decided to visit the site again because i want to familiarize the location and i drop by the office also to ask the complete address of the unit we got..I was so surprise when the girl in the office told me that what Ms. Cheng give us was the Audrey basic.I was so dissappointed why did Ms. Cheng give us a unit that we haven't see yet and its not our choice..our choice is the expanded, I remembered when i ask her: is the vacant unit you give us same with the one we saw in tripping and she answered this is more bigger because the lot is 92 sq. meters..she did not explain me that it has only 2 rooms and the floor area is only 45sq. meters. I was so dissapointed with this agent Ms. Cheng de Guzman. I told her to transfer it into expanded end unit but she told me the price is already 2.4million and I have to make a letter pa. She is not a good agent, she is not approachable, tingin ko sa kanya manloloko..hindi ba panloloko ang ginawa nya na bigyan ako ng unit na hindi naman yon ang napili namin? I dont know why she work in sales where in fact she is not for sales..I am also in sales and our goal is to satisfy our client..but she failed to do it.
PUBLIC USER
Yun din ang tinignan ko last month pinapakita nila ung expandable na unit at nung mgbabayad naku for 1 year dp posted check may nakasabay akong ali ngrereklamo sa unit nila tumutulo din so kahit nakapag reserve naku ng unit pina cancel ko at try kung kunin ang lot lng sa loob ng sudb at panibagong 20k for reservation pero i make sure na walang provlema kahit sa lot lang hirap kitain ng pera sobrang friendly nila kapag hindi kpa naka sign once na tapus na ang sign baliwala kana sa kanila.
PUBLIC USER
Guys....July 2015 pa released loan ko sa bank, more than three years na akong nagbabayad ng monthly amortization, hanggang ngayon di pa rin na turn-over yong unit ko. Ganito po ang nangyari, as of 2015 nagpadala daw sila ng tur over letter, wala akong natanggap, tinatawagan daw nila ang cellphone number para sa turn over. Sa Barangay Allapan yong unit, Parksville.

Around August 2017, tumawag ako sa Masaito, Makati office, nakausap ko yong sa in-charge sa move-in. Pinagbayad nila ako ng move-in fees, almost 12K. Nagreklamo ako sa office nila kung bat wala akong natatanggap na turn-over letter, sinabihan ako ng boss nila na kasalanan ko daw dahil hindi ako nagbabayad ng monthly amortization, ma discrimination po sila, "MAYABANG", take note, yong papers ko wala pala sa department nila. Ako pa ang nag advised na kunin nila papers ko kung saan ako pumirma ng kontrata.

Binulatlat ng move-in manager yong papers ko, kasama mga payslips etc. Biglang tumahimik siya, don ko nakita, mali yong cell number na tinatawagan nila. At ipinipilit pa sa akin na mali daw ang ibinigay kong number. Harapan na ayaw pa nilang tanggapin ang pagkakamali.

As of September 9, nagconfirm sila na pwede na daw ako pumunta sa Allapan para sa turn-over. Pagdating ko po sa office nila, wala yong Engineer na sinasabi nila, as in wala akong idea kung ano gagawin ko...meron nagsabi na hinahanap ko daw yong engineer. Me inabot na move-in paper, tinanong ko po kung ready na ang unit, shocked ako,
1. Walang pintuan ang unit ko
2. Amoy tae at ihi ng tao (kasi merong mga contractors na gumagawa sa tabi)
3. Puno ng tuyong dahon
4. Broken electrical wirings
5. Puno ng tuyong dahon.

Sumulat ako sa Masaito Makati office, as in NR (no reaction sila). Until now, wala pang turn-over ng unit. Una sabi ng Engineer na nag accomodate sa akin, around 3 months pa daw. And take note, ako ang mag fofollow-up at hindi sila ang mag inform sa akin.

-Me experienced pa ako sa Allapan office nila, pinagtawanan pa ako ng isang staff at ginaya gaya pa ako nong sabi ko ako yong unit owner (parang ang mga Masaito staff ay wa class, walang professionalism, descrimination at mayayabang. Sobrang pinagod na nga ako, ganon pa ang ginawa sa akin.

Salamat

Nagdemand po ako ng refund sa bank loan interest, declined...now dadalhin ko sila UHLRB.


PUBLIC USER
Sino po nag oorganize ng kaso against sa developer na ito? makikisabay po kami. thanks!
PUBLIC USER
magsama sama po kau punta sa axa 11floor po...dun ang opis..kc ung client ko tlgang nagwala un...tinapos nmn nila agad...mtagal nga lng...umabot din ng taon..kung d ngwala d maayos..

Questions & Answers

We were told that 8 mos after dp has been paid we can move in,my question is,Are we going to start pating the MA during this 8 mos (contstraction)?

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